Privacy Policy for Label IQ

Efective Date:July 15, 2025

Label IQ LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your information when you use the Label IQ mobile application ("App"). By using the App, you agree to the practices outlined below.

  1. 1. Information We CollectYou agree not to:
    • Personal Information: When you create an account, we collect:
      1. Name
      2. Email address
      3. Password
      4. Age
      5. Height and weight
      6. Dietary preferences
    • Automatically Collected Information: When you use the App, we automatically collect:
      1. Device information (type, operating system, language)
      2. App usage data and crash logs
      3. Location data (if you permit it)
      4. Analytics data via tools like Google Analytics, Firebase, and Mixpanel
      5. Interaction data with features (e.g., scans, purchases, affiliate clicks)
  2. 2. How We Use Your InformationWe use the information we collect to:
    • Provide and personalize your experience in the App
    • Improve App functionality and performance
    • Send notifications, alerts, and reminders
    • Communicate updates, offers, and marketing emails
    • Monitor usage trends for internal analytics
    • Process in-app purchases via Apple or Google
  3. 3. Affiliate Links and Sponsored Products

    We may include affiliate links to third-party websites. When you click these links and make a purchase, we may receive a commission at no extra cost to you. These links may be shown in both free and paid versions of the App.

  4. 4. Data Storage and Security

    All data is stored securely on Amazon Web Services (AWS) servers located in the United States. We implement industry-standard security protocols to protect your information.

  5. 5. Third-Party ServicesWe use third-party services, including:
    • Firebase
    • Google Analytics
    • Mixpanel
    • Stripe

    These tools help us analyze performance, process payments, and monitor crashes. None of these services directly access or store personally identifiable information.

  6. 6. Data Sharing and Anonymization

    We may share anonymized, aggregated data (e.g., trending products, scan frequency) with partners, researchers, or advertisers. This data cannot be used to identify individual users.

  7. 7. Push Notifications and Emails

    We may send push notifications and marketing emails based on your preferences and behavior within the App. You can opt out of push notifications in your device settings and unsubscribe from emails at any time.

  8. 8. Your Rights

    You may request the deletion of your account and associated data by contacting us at [email protected].

    We currently do not offer full data access reports unless legally required, but we allow users to opt out of analytics tracking by contacting our support team.

  9. 9. Data Retention

    We retain user data indefinitely to support account continuity and analytics. If you request account deletion, all associated data will be deleted in accordance with our policies.

  10. 10. Do Not Track and Opt-Out

    You can request to opt out of analytics and tracking by contacting us at [email protected]. We will process your request in accordance with applicable laws.

  11. 11. Children's Privacy

    The App is intended for users aged 17 and older. We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will delete it immediately.

  12. 12. International Users

    The App is operated from the United States and is intended for users located in the U.S. If you access the App from outside the U.S., your information may be transferred to, stored, and processed in the U.S.

  13. 13. Changes to This Policy

    We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" and notify you via the App or by email. Continued use of the App indicates your acceptance of the updated policy.

  14. 14. Contact Us

    If you have questions or concerns about this Privacy Policy, please contact us at: [email protected]